September 16, 2016

On September 15, the City-Parish began the daily televised debris removal updates. The updates will be held Monday through Friday at 11 a.m. in the temporary EBR Metro Council Chambers.

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The updates can be streamed live during the updates on Metro Channel 21 and on www.brgov.com. Updates can also be found on the progress map: http://ebrgis.maps.arcgis.com/apps/webappviewer/index.html?id=aaf02edfc0e94896a2dba79f63d1140a

September 06, 2016

• Baton Rouge Area Foundation: https://www.classy.org/events/louisiana-flood-relief-fund/e91206

• Humane Society of Louisiana: http://news.humanela.org/flood-relief-august-14-2016/

• Capital Area United Way: http://www.cauw.org/

September 06, 2016

Those looking to help their neighbors can register at: http://www.volunteerlouisiana.gov/

September 06, 2016

• Track the progress of debris removal in your area: http://gis.brla.gov/debris

August 29, 2016

New applicants and those who have pre-regsitered MUST go to a DSNAP site to finish the process and determine if you are eligible for DSNAP benefits.

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How to Pre-Register:

1. Visit www.dcfs.louisiana.gov/preregister or call 1-888-LAHELP-U

2. Provide the following information:

   • Names, Social Security Numbers and Dates of Birth for each household member

   • Address and Parish where you currently live

   • Monthly income for each household member

   • All liquid resources for each household member (cash on hand, checking, savings)

3. After an emergency, visit a DSNAP site to verify your information and identity and receive your benefit card if you qualify.

If you already receive SNAP benefits and are eligible for disaster benefits, you do not need to pre-register, as benefits will be added to your benefit card automatically.  Pre-registering does not guarantee benefits. 

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You may name an Authorized Representative to go to a DSNAP site on your behalf. Accommodations will be made for the elderly and those with disabilities to reduce on-site wait times. Authorized Representatives must bring with them to the DSNAP site a picture ID and the picture ID of the applicant/head of household along with a signed statement from the applicant/head of household or an adult household member authorizing them as a representative and to make an application on their household's behalf.

September 06, 2016

• Elligable homeowners will be able to take shelter in their home during the rebuilding process.

• To apply:

  • 1-800-927-0216

  • shelterathome.la.gov 

September 06, 2016

For those experiencing emotionl distress due to the flood can receive help from the National Disaster Distress Hotline 24/7.

• Call 1-800-985-5990

• Text ‘TalkWithUs’ to 66746

September 06, 2016

To apply for temporary assistance:

• http://www.laworks.net/

• 1-866-783-5567

August 14, 2016

If you are WITHOUT flood insurance, FEMA's disaster relief program provides grants and loans.

FEMA disaster relief number is (800) 621-3362. ​

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If you DO HAVE flood insurance, here are a few helpful flood claims numbers:

• Allstate (800) 527-2634 or (866) 747-1603

• American Bankers/ Assurant (800) 423-4403

• Bankers Insurance Group (800) 627-0000 ext 4704

• Liberty Mutual (800) 225-2467

• State Farm (800) 782-8332

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Housing Assistance for Affected Families include:

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• Rental payments for temporary housing for those whose homes are unlivable.  Initial assistance may be provided for up to three months for homeowners and at least one month for renters.

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• Grants for home repairs and replacement of essential household items not covered by insurance to make damaged dwellings safe, sanitary and functional.

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• Grants to replace personal property and help meet medical, dental, funeral, transportation and other serious disaster-related needs not covered by insurance or other federal, state and charitable aid programs.

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• Unemployment payments up to 26 weeks for workers who temporarily lost jobs because of the disaster and who do not qualify for state benefits, such as self-employed individuals. 

September 06, 2016

• Centers are located in East Baton Rouge Parish at the following locations:

• • Baker: Baker Workforce Development Center, 3262 Baker Blvd.,

    • Open Monday through Saturday from 8 a.m. to 4:30 p.m. and Sunday from noon to 4 p.m.

  • Baton Rouge: Louisiana State Archives, 3851 Essen Lane (near Interstate 12),

    • Open Monday through Saturday from 8 a.m. to 4 p.m.

September 06, 2016

• To find out if you qualify, click link below.

August 30, 2016

See the list below to learn how to replace important documents lost during the flooding:

SNAP Cards:

(Food Stamps): Phone: 1-888-524-3578

Website: www.dcfs.la.gov/DSNAP 

Green Cards: 

Phone: 800-375-5283 

Website: https://www.uscis.gov/green-card/after-green-card-granted/replace-green-card

Birth and Death Certificates: 

Phone: 225-342-9500

Website: http://new.dhh.louisiana.gov/index.cfm/page/635

Louisiana Driver’s Licenses: 

Phone: 888-214-5367

Website: http://omv.dps.state.la.us/

Bank Checks, ATM/Debit Cards or Safe Deposit Boxes:

Phone: 877-275-3342

Website: https://www.fdic.gov/ 

Credit Reports: Equifax, Experian or TransUnion

Phone: 877-322-8228

Website: https://www.annualcreditreport.com/index.action

Social Security Cards:

Phone: 800-772-1213

Website: https://www.ssa.gov/ssnumber/

Fraud Alerts or a Credit Freeze:

Website: http://www.fightidentitytheft.com/security_freeze_louisiana.html

Other support:

Identity Theft Resource Center:

Phone: 888-400-5530

Website: http://www.idtheftcenter.org/ 

Email: info@fightidentitytheft.com.

Medicare Cards:

Phone: 800-772-1213

https://faq.ssa.gov/ics/support/kbanswer.asp?deptID=34019&task=knowledge&questionID =3708  

Passports:

Phone: 877-487-2778

Website: https://travel.state.gov/content/passports/en/passports/lost-stolen.html

U.S. Savings Bonds:

Phone: 844-284-2676 (toll-free)

Website: https://www.treasurydirect.gov/indiv/research/indepth/ebonds/res_e_bonds_eereplace.htm

Tax Returns:

Phone: 800-829-1040

Website: https://www.irs.gov/uac/About-Form-4506T

Military Records:

Phone: 866-272-6272

Website: https://www.archives.gov/veterans/military-service-records/

Insurance Documents:

Phone: Check with your insurance agent.

Website: http://insurance.lawyers.com/natural-disasters/replacing-personal-documents-lost-in-a-disaster.html 

Real Estate and Property Records (Mortgage Documents, Deeds, etc.):

Phone: Contact your agent.

Website: http://insurance.lawyers.com/natural-disasters/replacing-personal-documents-lost-in-a-disaster.html   

Medical and Prescription Records:

Call your doctor; medical and prescription records are tracked electronically.

Proof of Address/Residency:

Contact your local utility company to obtain a recent bill.

National Archives Records:

Phone: 866-272-6272

Website: General: http://www.archives.gov/preservation/records-emergency/public.html

Website: Saving family records: http://www.archives.gov/preservation/disasterresponse/guidelines.html 

September 06, 2016

To report consumer fraud, call the Attorney General’s hotline at: 1-800-351-4889